What is VoIP?
Basically, VoIP service converts your voice into a digital signal over the Internet. It allows you to call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter.

All of the providers that we reviewed allow you to use your regular phone. They also have all of the normal features your regular phone service has, such as, call waiting, caller id, voicemail, making 911 calls, etc. The one great feature about VoIP is all of they have features you get for free that your "normal" phone company can't offer you, like call forwarding, 3-way calling, click to call (using the internet to dial calls for you!), it logs all of your contacts online, and much more.

Plus don't forget about all of the money you save!

What kind of equipment do I need?
Broadband connection is required (high speed internet). Some providers require a special phone but all of the providers we reviewed allow you to use your normal phone with a special adaptor. If you decide to use VoIP through your computer you will need special software and microphone.

What long distance plans and international rates do VoIP providers offer?
All of the providers we work with include all local and long distance calls in the U.S. and Canada for one flat rate (some also include Puerto Rico in their plans). The plans also include all normal phone features, such as, call waiting, caller id, etc.

All of the providers offer long distance to almost anywhere in the world with no connection fees. Some providers, such as SunRocket, have international plans that are all inclusive to certain areas like India, Asia Pacific, Western Europe, etc.

Can I use my computer while I talk on my phone?
Yes.

How is the voice quality over VoIP?
During the last few years there has been a lot of improvement with VoIP. The quality and reliability of the service is as good as a traditional phone line. We have experienced no issues. Note: There are a few people out there that still swear on traditional phone lines but we have found that it is equally good or better.

Can I keep my existing number?
Yes. When you sign up for the service all you need to do is check that option. In most cases it takes about 20 days to process.

Do I need to keep my existing phone line for emergencies or if there is a power outage?
Maybe. If your internet is through a phone company most require you to keep your phone line. Also, if there is a power outage you will not be able to use your phone. Many providers do forward your calls in the event of a power outage or your router goes out to your cell phone.

The alternative is getting high speed internet through a cable provider.

Will I be able to take VoIP with me when I travel?
Yes, as long as you have a high speed internet connection. Note: May impact ability to make 911 calls.

Will VoIP save me money over a traditional phone service?
The answer is definitely YES. The services you get through VoIP are much cheaper than a traditional phone line.

Best Regards,
Jason Anderson